Learn a little more about our company

About2025-06-14T09:16:07+00:00

Mission

Local Direct is a woman-owned company founded by a devoted mother of nine, certified Nutritional Therapy Practitioner, accomplished businesswoman, and passionate advocate for sustainable agriculture. What began in 2009 as a mother’s response to a health crisis involving her infant soon evolved into a powerful life mission: to reconnect families with clean, local, and trustworthy products.

Driven by a desire to avoid harmful factory-made goods, she began sourcing food and products directly from local farmers and artisans. Over time, she saw the broader need—not only for healthier products like those our ancestors relied on, but also for a system that supports the growth of small businesses and local economies. Local Direct was born from this vision: a platform that bridges communities with quality, locally made products through a sustainable, transparent model of supply and demand.

Impact

In today’s modern world, many of us have become increasingly disconnected from where our food and products come from—and how they affect our health, environment, and lifestyle. At LocalFoodDirect.com, we’re on a mission to restore that connection.

When you buy from us, you’re ensuring your family has access to non-toxic, thoughtfully made goods, while also supporting small-scale, local producers. This symbiotic relationship—between communities and their makers—sustained our ancestors for thousands of years, and it remains a vital model for a healthier, more sustainable future.

Environment

Mass production and industrial supply chains often raise serious concerns about environmental impact—from excessive packaging and energy use to land degradation and waste. At LocalFoodDirect.com, we do things differently.

Your order is shipped directly from the farm or small producer—no centralized warehouses, no unnecessary packaging, and no extra environmental burden. By streamlining the supply chain, we reduce our footprint while increasing transparency. We believe environmental stewardship is directly tied to our personal health and the wellbeing of future generations. Now, more than ever, is the time to return to our roots and build strong, self-sustaining local communities.

Simple

LocalFoodDirect.com is your easy, one-stop online marketplace for sourcing high-quality local food and handmade products—nationwide. Whether you’re a shopper or a seller, our platform is designed for simplicity and accessibility.

You don’t need an account to start shopping, but you can easily create one to access personalized features. For sellers, our platform makes it easy to get started, provided your products meet our quality standards.

We offer 24/7 customer support for both buyers and sellers, ensuring a smooth and responsive experience.

Direct

Every product purchased through LocalFoodDirect.com is shipped straight from the producer to your doorstep. With our *Direct Price Guarantee, you pay the same price as if you were buying directly from the maker—no markups, no middlemen. And with **free shipping* included, it’s never been easier to support local businesses and live a healthier lifestyle.

Free returns

You can ask a refund anytime

Secure packaging

Your items will arrive in one piece

Free shipping

Don’t pay extra fees for your delivery

Best discounts

We give you the best price guarantee

Free returns

You can ask a refund anytime

Secure packaging

Your items will arrive in one piece

Free shipping

Don’t pay extra fees for your delivery

Best discounts

We give you the best price guarantee

Items for her

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Latest articles

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All our products are handmade by the best artisans

All our products are handmade by the best artisans

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Meet the artist behind the most unique products

Meet the artist behind the most unique products

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LocalFoodDirect.com

Connecting quality local products and communities together again.

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© Copyright 2025| www.localfooddirect.com | Refund, Return & Cancellation Policy | Terms & conditions and Privacy Policy | All Rights Reserved

Merchant Agreement

This Merchant Agreement (“Agreement”) is entered into by and between Local Direct LLC, a Florida limited liability company doing business as Local Direct and LocalFoodDirect.com (hereinafter referred to as “Local Direct”), and the undersigned merchant (hereinafter referred to as “Seller”), collectively referred to as the “Parties,” and is effective as of \[Date].
1. Overview

Local Direct is an online directory and e-commerce platform connecting consumers with high-quality, locally sourced food and products, with a primary focus on supporting small farms and local businesses throughout the United States.

 

2. Seller Account & Access

Local Direct shall provide Seller with a secure merchant dashboard account, including login credentials. Seller shall have full access to upload and manage product listings, pricing (including shipping), and inventory. Seller bears full responsibility for product accuracy, pricing, and inclusion of shipping costs. Local Direct provides a tax calculator, and applicable taxes will be collected at checkout from shoppers.

Seller is solely responsible for the prompt fulfillment and shipping of all orders. Local Direct does not handle physical shipments. Order notifications and payment confirmations will be sent to the Seller via email upon checkout completion. Seller must process and ship orders within 24 hours of receipt to ensure quality customer service.

 

3. Product Standards — The “Local Direct Standard”

Seller agrees that all listed products must comply with Local Direct’s quality and sourcing standards, known as the “Local Direct Standard.” This standard prohibits the inclusion of:

* Artificial dyes or ingredients
* Corn syrup (of any kind)
* Synthetic pesticides, fungicides, or herbicides
* Synthetic materials in clothing (e.g., polyester)

Non-compliance may result in immediate product removal, full refund to the customer, and potential termination of this Agreement. Repeated violations will be deemed a breach.

 

4. Membership & Payment Terms

Seller will receive three (3) months free during the LocalFoodDirect.com launch period.

A one-time setup fee of \$198 (launch special 50% off) will be reduced to \ $99 and collected at sign-up, covering the first three (3) months of service.

After this initial period, a recurring monthly fee of \$99 will be billed automatically to the Seller’s chosen payment method.

The monthly membership fee is guaranteed for one (1) year from the date of this Agreement.

 

5. Seller Responsibilities

Seller agrees to:

* Upload clear product images and accurate descriptions
* Include pricing that reflects shipping costs
* Specify the city and state of origin for each product
* Refrain from posting contact details, websites, social media handles, emails, or phone numbers
* Avoid publishing any explicit or controversial content
* Maintain professionalism across all product listings and communications
* Ensure the business remains legally registered and compliant with state regulations
* *Provide valid banking information for product payments from Local Direct*

 

6. Local Direct Responsibilities

Local Direct shall:

* Provide online marketing space and tools through LocalFoodDirect.com
* Maintain a user-friendly interface for Seller account management
* Offer email-based support for both shoppers and Sellers
* Resolve platform-related issues in a timely and professional manner
* *Issue full product payments to Sellers on the 1st and 16th of every month*

 

7. Cancellations

Seller may cancel this Agreement at any time after one (1) year from the effective date. If cancellation occurs before one (1) year, Seller must provide a 30-day written notice via email.

 

8. Dispute Resolution

In the event of a dispute with a shopper, Seller must respond within 24 hours of notification from Local Direct. For returned products, Seller must issue a return shipping label to Local Direct, who will forward it to the shopper. After receiving the returned item, Seller shall refund Local Direct within three (3) business days, allowing Local Direct to refund the shopper.

All disputes between the Seller and Local Direct shall be resolved through mediation or arbitration in Seminole County, Florida, in accordance with the rules of the American Arbitration Association (AAA).

 

9. Breach of Agreement

Local Direct reserves the right to cancel this Agreement and terminate Seller’s account under the following conditions:

* Nonpayment or failure to maintain valid billing information
* Repeated violations of the Local Direct Standard
* Failure to fulfill Seller duties
* Excessive customer complaints

Local Direct will provide written notice of any breach and offer an opportunity to remedy the issue prior to termination.

 

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

 

11. Electronic Execution

This Agreement may be executed and delivered electronically. Electronic signatures shall be deemed equivalent to original handwritten signatures and shall be valid and enforceable.

12. Acceptance

By signing below, Seller acknowledges that they have read, understood, and agreed to the terms of this Agreement.

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